Frequently Asked Questions

VitaBooking makes your visit easier by providing arrangements for other related services such as transportation, interpretation and translated documents.


In order for VitaBooking to be able to provide its services to you it records some personal information that is available exclusively to its staff, to allow them to serve you better.

 

During treatment planning, in order to evaluate the situation, consult you better and decide on the best treatment options, it might be necessary to send some exam results over to the hospital doctors. These documents are only used during this process and later on are deleted. Even during this process, no one else except for the doctors can see this information.


Upon booking, 20% of the total amount is committed through prepayment. If, for some reason, you need to cancel 14 days before the planned date you get a total refund.


VitaBooking does not charge you for arranging and completing a booking with a hospital. When your therapy is complete you take care of finances with the hospital directly. Ιf you cancel your trip later than 14 days before the planned date you do not get a refund on your prepayment.

If you need to cancel your trip, by canceling 14 days before the planned date you get a total refund. Canceling later than that will result in a 20% charge.


Of course. Just state the number of people who are coming along during the booking process.

According to the type, severity and special characteristics of each case, it might be necessary to send information like CT scans, MRI scans diagnoses or other exams and/or have a direct contact with the doctor.

You will need to contact us at least 48 hours before arrival so that we can make arrangements according to your requirements and hospital availability.

 The return dat is used only to plan your treatment better according to hospital availabilty. Before you conclude your booking you will have concise information about treatment schedule so you can shorten or elongate your visit.

Η ημερομηνία επιστροφής χρησιμοποιείται για να μπορούμε να καταρτίσουμε καλύτερα το σχέδιο θεραπείας ανάλογα με τη διαθεσιμότητα της μονάδας υγείας. Πριν κάνετε κράτηση θα έχετε ενημερωθεί οριστικά για την ακριβή διάρκεια και διάρθρωση του προγράμματος θεραπείας, ώστε να μπορείτε να παρατείνετε ή να συντομεύσετε το ταξίδι σας ανάλογα.